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MindOut advocacy services are welcoming, affirmative and supportive of all LGBTQ people.

MindOut offers a unique, professional and independent advocacy service run by and for LGBTQ people with lived experience of mental health issues.


“Without the support from MindOut my life would have spiralled out of control! My advocate has helped me stay on top of things, my life has really changed, he has saved my life!”


An advocate can help you to:

  • Think about how to look after your mental health and wellbeing
  • Express your views and concerns
  • Explore options and make decisions
  • Have your voice heard on issues that are important to you
  • Defend and safeguard your rights
  • Improve your access to services and information
  • Feel more empowered and in control of your life
  • Prioritise any issues, concerns or problems
  • Negotiate with service providers
  • Write letters, fill out forms and make calls
  • Attend meetings and appointments
  • Speak up, be heard or if need be, represent you
  • Make complaints

“My advocate helped me – over and above.  I was listened to and heard and what I was going through was not invalidated”


Our advocacy services include:

Mental Health Advocacy

Supporting LGBTQ people with concerns connected to; accessing mental health services, speaking to GP’s and other health professionals, achieving or challenging diagnosis, medication and treatment options, referral systems, waiting times, making a complaint.

Urgent Need Advocacy

For LGBTQ people experiencing economic disadvantage and crisis which may include financial hardship, homelessness and food poverty. The service can support people to prevent urgent need crisis, supply food and toiletry parcels to those in need and support people to access services that can help with shelter, hot meals, emergency accommodation, debts and welfare benefits.

Housing Advocacy

Supports LGBTQ people with issues or concerns relating to housing or homelessness; these may include: tenancy maintenance and issues, evictions notices, neighbour disputes or harassment, insecure housing, poor living conditions, and welfare benefits.

Trans Advocacy

Is provided by trans advocates, for trans and non-binary people or anyone wanting support in relation to theirs or someone else’s gender identity or gender expression. Trans advocacy can help with concerns connected to the trans care pathway, alongside issues connected to social transition e.g. health care issues, mental health support, community safety concerns, transphobia, hate crimes, housing and employment issues.

Young People's Advocacy

Is for LGBTQ young people aged 16-25 and is in partnership with Allsorts Youth Project. The service supports young people to have a voice, know their rights and to speak up for what they need and want. An Advocate can help with school, college, university or training issues, housing issues, employment and career problems, mental health and identity support, ‘coming out’ and support with money, debts and benefits. 

Online Advocacy

Gives you instant access to an advocate online. You can remain anonymous when using online advocacy if that’s what you prefer. To see when our advocates are next online, see our homepage,

Wednesday 'duty' Advocacy

Offers instant access to an advocate by dropping into Community Base on a Wednesday between the hours of 10.00-4.00. The service is geared towards LGBTQ people who are unable to make contact in any other way and for anyone in need of urgent crisis support.


“Advocacy helped and went beyond the call of duty! I know I could have asked anything and would have received good advice and support”



Watch our video to learn more about advocacy services:



All of our advocacy workers hold the National Advocacy Qualification and our service meets the Advocacy Quality Performance Standard.



You can contact an LGBTQ Advocate by:


If you are a Service Provider and you would like to refer someone you are working with:

Please download and return either of the two forms below.


To know more about how MindOut conducts Advocacy you can read our Advocacy Service Code of Practice, Engagement Policy and Outreach Process