Advice & Information
If you are in Brighton and Hove we can meet with you to talk about the advice and information that you are looking for, please contact us for an appointment. Alternatively, if you would prefer or don’t live locally, we can offer advice and information over the phone, by email or via our online chat service.
Whatever you’d like to know, we will try to help or point you in the right direction.
We respond to hundreds of requests for information every year. People ask us for information about many different areas, for example: mental health services, GP services, housing and homelessness, welfare rights, LGBTQ rights, support for addictions, counselling services, treatments, mental health law, Trans care pathways, community safety, immigration and asylum, relationship issues and many other things.
You may be unsure about what your query is, we’re happy to help with anything connected to mental health & wellbeing.
We will aim to get back to you within two working days.
You can contact us by:
- Email: [email protected]
- Telephone: 01273 234 839 (you may need to leave a message on our 24-hour confidential answerphone)
- Click on the pink online chat bubble when we’re online and talk to a volunteer
- Leave a message when the online service is not open by clicking on the black bar in the bottom right hand corner
- Asking someone else to refer you by email, phone or online chat
Over the last 12 months I have really relied on the MindOut information service. There is often no transparency in how to access or navigate services, especially mental health services and Trans Care Pathways. MindOut have supplied me with information that otherwise wouldn’t have been made available to me. I am better informed and feel more in control as a result
NHS Direct (24-hr number) 111 or call 999 if you need an ambulance
The Samaritans (24 Hour Confidential emotional support)
Free to call number from both landlines and mobiles: 116 123
or email [email protected],
or text 07725 909090
Brighton & Hove based crisis support
A&E at Royal Sussex County Hospital 01273 696 955, Eastern Road, Brighton BN2 5BE)
Mental Health Rapid Responce Service 0300 304 0078 (24-hr number): A number to call 7 days a week if you feel at risk to yourself or you are concerned about someone else harming themselves or others due to their mental health.
Emergency Duty Service (out of hours, Mon-Fri 5pm-8.30am. w/ends & bank hols 24 hrs) 01273 295 555: Social Care out of hours service for signposting and emergencies
Samaritans (24 hours) 01273 772 277
or 116 123 (24 hours & free from both landlines and mobiles)
text 07725 909 090,
email [email protected],
drop-in any day 10am-10pm at Dubarry House, Newtown Road (near Hove Park Villas) Hove, BN3 6AE
Sussex Mental Health Line (5pm-9am, 24hrs w/end & bank hols) 0300 5000 101
LGBT Police in Brighton & Hove/Sussex 101 ext 550 427
Brighton & Hove LGBT Switchboard (5-11pm 01273 204 050 http://switchboard.org.uk/): They offer information & emotional support
Other useful sources of support / helplines
London LGBT Switchboard (10am to 11pm) 0300 330 0630
Saneline (6pm-11pm) 0845 767 8000
HOPElineUK (for under 35s or those concerned, Mon-Fri 10am-5pm, 7-10pm, w/ends 2-5pm) Tel 0800 068 4141, text 07786 209 697, email [email protected]
SOBS (Survivors of Bereavement by Suicide) (leave msg) 01273 709 060
Supportline (opening hours vary) 01708 765 200
Rethink 0300 5000 927